Staff Software Engineer, AI/ML

We are looking for a Staff Software Engineer, AI/ML with at least 6 years of experience to join our foundational AI/ML team. We are seeking a product-minded software engineer who can design, build, and deploy end-to-end AI-powered solutions and is capable of working on complex AI/ML systems. This individual will be one of a handful of engineers expected to impact the entire product suite that we offer, helping us become an AI-native organization.

What will you be doing?

- Design, build, and deploy end-to-end AI-powered solutions using models like OpenAI and modern orchestration techniques (RAG, agents).

- Build critical AI initiatives such as our chatbot, recommendation engine, and search functionalities.

- Develop robust ML pipelines and platform components for model experimentation, fine-tuning, and deployment with a focus on scalability, safety, and performance.

- Collaborate cross-functionally with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows.

- Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices.