Senior Staff Product Manager, AI Experience

What we're looking for:

We need someone with 10+ years of product management experience who has elite AI product build experience and a track record of shipping consumer-facing products at high velocity. You should be comfortable operating as a hands-on IC at a senior staff level, driving strategy and execution without direct reports, and have demonstrated ability to build AI-powered experiences that meaningfully improve user engagement and retention. Healthcare experience is not required — in fact, a background outside of health tech is preferred.

What you'll do:

- Own the core member experience surfaces — homepage, conversational AI, and community — defining how AI transforms healthcare delivery for millions of members

- Build and run a high-velocity experimentation engine: form hypotheses, ship tests, read results honestly, and compound learnings week over week

- Define the metrics that matter, instrument them, and use them to drive decisions from first visit through activation and retention

- Partner closely with the AI Platform team and Engineering to stand up new AI-powered features, processes, and implementations that improve the member experience

- Bring a strong point of view on how AI changes what we build for members and how fast we build it — and put it to work in your own workflow daily

- Go deep on engagement data: where members activate, where they drop off, and where the experience is or isn't working

- Build close partnerships with Clinical Product and cross-functional teams to ensure the experience serves members effectively across every program