Senior Backend Software Engineer (Seattle)

We are looking for a Senior Software Engineer with 5+ years of experience to own and evolve our highest revenue-producing product — Revenue Recapture. This is an automated tool that helps restaurants recover funds lost to third-party delivery platform errors, unwarranted refunds, and chargebacks. You'll be joining a world-class engineering team building infrastructure for better, faster, cheaper food — working alongside one of the most successful entrepreneurs of our generation. The engineering bar is exceptionally high, and you'll be solving complex, impactful problems at scale across a portfolio of businesses serving hundreds of thousands of restaurants globally. If you thrive on hard problems with massive real-world impact, this is the role for you.

What will you be doing?

- Own the Revenue Recapture product end-to-end — designing and building automation to improve dispute effectiveness and drive toward a fully "no humans in the loop" process from data ingestion and decisioning to filing, tracking, and resolution.

- Develop scalable, reliable backend services primarily in Java and build intuitive front-end experiences that surface dispute status, outcomes, and insights.

- Increase automation and win rates through experimentation, defining and tracking success metrics tied to real results (dollars recovered, issues prevented).

- Ensure reliability and quality via sound architecture, automated testing, observability, and a focus on high service uptime and resilience.

- Collaborate cross-functionally with Product, Data, Operations, and Support to incorporate customer feedback and turn insights into engineering improvements.