Senior AI Engineer — Voice Systems

We are looking for a Senior AI Engineer with 1-3+ years of experience to own and improve the agentic systems that automate healthcare navigation tasks on behalf of patients. You'll be building the "cursor for nurses" — automating outbound voice calls, agentic search, and multi-agent orchestration while using reinforcement learning from real nurse interactions to continuously improve quality.

What will you be doing?

- Automating tasks that healthcare advocates currently do manually — outbound voice calls to insurance, doctors, pharmacies, and patients

- Building and improving agentic search and multi-agent orchestration systems that coordinate across complex healthcare workflows

- Designing evaluation infrastructure to measure and improve the quality of AI automations so advocates increasingly rely on them

- Implementing reinforcement learning loops that use real nurse actions to train and improve models over time

- Shipping fast and iterating directly with the team that listens to real conversations daily

Key Requirements

- Has shipped AI agent or LLM-powered systems to production (not demos)

- One clear signal of excellence — rapid promotion, top university, Math Olympiad, founded something, shipped something impressive

- Fast learner who thrives in ambiguity and early-stage environments; prior startup experience strongly preferred

- Strong in context engineering, multi-agent orchestration, and building systems that improve from real-world feedback

- CS degree from a top university (US or Canada)