Product Engineer

We’re hiring a Product Engineer to collaborate on a team that will continuously deliver value to customers.

This is a role for future founders and people who have a deep sense of ownership over customer outcomes and creating tangible value quickly. It’s a hybrid product, engineering, and customer-facing role for career software engineers that think like a business operator. You’ll work closely with product, engineering, customer teams, and sometimes directly with customers to ship the software that makes Two Dots more useful, more reliable, and easier to adopt.

Examples of work might include converting manual onboarding steps to self-service, working on UIs used by hundreds of thousands of consumers, or quickly solving urgent customer workflow issues end to end, either from the office or on-site with the customer.

What You’ll Do

- Integrate Two Dots with property management systems and other messy real-world APIs.

- Streamline customer acquisition with productized, self-serve workflows.

- Forward-deployed engineering work and special engagements with high-value customers.

- Fix urgent bugs and workflow issues quickly when customers are blocked.

- Communicate status, risks, tradeoffs, and decision points clearly to your manager and teammates.

- Work across product, customer success, sales, and operations to drive outcomes through teamwork.

What We’re Looking For

- 2+ years of professional software engineering experience.

- Strong TypeScript and React skills.

- Comfort building polished, reliable workflows.

- Enough backend experience to design data models, APIs, and business logic.

- Experience working with external APIs, integrations, or operationally messy systems where reliability depends on the client, not the server.

- Strong communication skills and an even temperament under pressure.

- Good judgment about when to move fast and when to slow down.

- A practical, customer-oriented mindset.

- Ability to manage your own work as requirements change.

- Influence direction while remaining collaborative.

- Strong alignment with Two Dots’ mission and the customer outcomes we are trying to create.